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Enterprise Field Service Software

ServiceTitan

Enterprise field service management for large HVAC, plumbing, and electrical operations

About ServiceTitan

ServiceTitan is the most powerful and expensive field service management platform, designed for large home service operations with 20+ technicians. It covers advanced CRM, marketing automation, call tracking, dispatch, revenue analytics, technician performance, and customer experience tools. ServiceTitan does NOT include built-in GPS fleet tracking. At $398+/month plus per-tech fees, it's the platform for businesses that are serious about growth and have the team to use its advanced features.

✅ Best for

  • Large HVAC, plumbing, and electrical companies (20+ technicians)
  • Businesses prioritizing revenue analytics, marketing automation, and CRM
  • Operations wanting the most powerful field service platform available
  • Companies with dedicated office staff to manage the platform

⚠️ Not ideal for

  • Small businesses — pricing and complexity is not suited for 1–10 technician teams
  • Businesses that need built-in GPS fleet tracking
  • Companies that want simple, affordable job management without enterprise overhead

Key features

Advanced CRM

Customer history, equipment records, and relationship management at enterprise scale.

Dispatch & Scheduling

Real-time dispatch board with technician tracking (requires separate GPS integration).

Revenue Analytics

Revenue, revenue per tech, conversion rates, and business performance dashboards.

Marketing Automation

Automated campaigns, call tracking, and customer acquisition tools.

Technician Performance

Scorecards, commission tracking, and performance-based pay tools.

Integrations

QuickBooks, financing, memberships, and dozens of business tool integrations.

Pricing

Starts at $398/month + per-technician fees. Pricing increases significantly with more features and users.

Considering ServiceTitan?

See how ServiceTitan stacks up against the alternatives. Take the 2-minute quiz and get a recommendation matched to your fleet size, industry, and budget.

Disclosure: Track What Matters is owned and operated by GPS Insight, Inc. The platforms we recommend are GPS Insight brands. Where we describe other platforms, that information is provided for comparison and in good faith — always confirm current pricing, features, and terms directly with the vendor.

If you believe any information on this site is inaccurate or out of date, contact us at info@trackwhatmatters.com and we'll review and make updates.

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