GPS Insight's field service management platform for mid-to-large service organizations
FieldAware is a GPS Insight brand focused on field service management for mid-to-large service organizations, backed by U.S.-based customer support. It covers scheduling, dispatch, work orders, mobile technician tools, and customer management. Unlike ServiceBridge, FieldAware targets larger field service operations with more complex workflows. As part of the GPS Insight family, it can be combined with GPS fleet tracking for complete field service and fleet visibility.
Customer support team based in the United States, with expertise in field service operations at scale.
Advanced scheduling engine with skill matching, territory management, and priority queuing.
Create, track, and close work orders with full field service history.
Full-featured mobile app for technicians with offline capability.
Customer portal, service history, and communication tools.
Native integration with GPS Insight fleet tracking for real-time technician visibility.
Seamless integration with QuickBooks Online (QBO), QuickBooks Enterprise, and NetSuite — invoices, customers, and job data sync without double entry.
SLA compliance, technician performance, and service operations reporting.
Per-user pricing, confirmed directly by the vendor: from $54.95/user/month †, one-year minimum contract †, with a variable setup fee depending on implementation scope †. No minimum user count †. FieldAware does not offer in-platform payment processing †. Onboarding includes a dedicated U.S.-based implementation team †, backed by U.S.-based support †. † Confirmed directly by the vendor; not published on fieldaware.com.
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