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Field Service Management

FieldAware

GPS Insight's field service management platform for mid-to-large service organizations

About FieldAware

FieldAware is a GPS Insight brand focused on field service management for mid-to-large service organizations, backed by U.S.-based customer support. It covers scheduling, dispatch, work orders, mobile technician tools, and customer management. Unlike ServiceBridge, FieldAware targets larger field service operations with more complex workflows. As part of the GPS Insight family, it can be combined with GPS fleet tracking for complete field service and fleet visibility.

✅ Best for

  • Mid-to-large field service organizations (20+ technicians)
  • Operations with complex scheduling and dispatch workflows
  • Businesses already using GPS Insight wanting integrated field service tools
  • U.S. service organizations that value domestic support and account management

⚠️ Not ideal for

  • Small businesses that want simple, affordable field service software
  • Pure fleet operations without field service job management needs

Key features

U.S.-Based Support

Customer support team based in the United States, with expertise in field service operations at scale.

Scheduling & Dispatch

Advanced scheduling engine with skill matching, territory management, and priority queuing.

Work Orders

Create, track, and close work orders with full field service history.

Mobile Technician App

Full-featured mobile app for technicians with offline capability.

Customer Management

Customer portal, service history, and communication tools.

GPS Integration

Native integration with GPS Insight fleet tracking for real-time technician visibility.

Reporting

SLA compliance, technician performance, and service operations reporting.

Pricing

Contact FieldAware for quote based on team size and features.

Considering FieldAware?

Talk to an advisor — we'll help you compare options and find the right fit for your fleet.

📞 866-683-6159

Speak with an advisor — Mon–Fri, business hours

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